Basic Amenities , clean room and bright. Most of all its opposite Grand Batam Mall, hence make it easy for us to cross over to do our shopping. Also the market that sells dried food (Penuin Centre) is just next to the hotel making is very accessible. That was exactly what we wanted, less travel and every thing else is nearby. Even the place for the famous fish soup in (Eatern Food Court)is walking distance, 10-15 mins . Is actually a kopi tiam and very very crowded. Overall we were happy with our stay and enjoyed the breakfast too. The Reception was able to arrange all the 5 rooms in one floor. The room had complimentary coffee machine with Capsule coffee
Lily
2025年3月
Clean room. Spacious. Got kiblat sign. Front desk very helpful eventhough the rooms still not ready by the time we arrived (3pm). Plenty of food varieties for breakfast. Room service pretty fast. The bed was so comfy. Walking distance to grand batam mall. Near to convenience store. (Circle K and indomaret) . Overall great stay for a first time. For sure will come back in the future.
Nurul
2025年2月
Strategic location within walking distance of the mall, wet market, convenience store, big food court and more. Check-in process was seamless and appreciate that we were allowed to check-out slightly later by 1pm. Breakfast buffet had a good local and international spread, with attentive service by staff in clearing your plates when done. In-room TV had a wide variety of channels to watch if you just want to relax in the room after a long day out.
Muhammad
2025年2月
Situated in a fantastic location. It close to many amenities such as food, massage parlours and malls. Closest mall is the grand Batam mall which is great for shops, food and entertainment. It is also super convenient for taking grab taxis. Property is extremely well maintained and staff is very polite. Room was very clean and tidy. Tolietries are included such as soap, toothbrushes etc It was a great experience and I would happily stay at ARTOTEL again
Yat
2025年2月
New, Clean, Good-sized Room with a King Mattress covered with clean & fresh smelling sheets/linens, Coffee maker that uses capsules, Bidet, & very service-oriented staff that helps, look-out for you, etc. V well-trained ... who's the Service Ambassador ??! :)
Anson
2025年2月
The hotel is new and well maintained. The room are artistic with good furnishing and design layout.
Hardiono
2023年8月
The location is great and easy to travel around. The market is only a few mins walk away and many shops. The hotel room is clean and spacious enough for 2 of us. Private simple toiletries. But I need to ask for extra toilet paper and a hand towel. Almost instantly you will get the supply. We requested a double single bed and the mattress is clean and comfortable. Overall we are both very happy with our 3 days and 2 nights stay. The staff was incredibly welcoming and helpful. I would definitely come back.
Siew
2023年9月
The location was great as you can walk around the hotel area and reach some of the famous restaurants. In front of the hotel is a convenience store so you able to easily get food or hygiene supply during any time of the day. The staff were friendly and polite during the whole stay.
Faustina
2024年6月
Great location, clean rooms, nice breakfast spread. Staff is very friendly and constantly making sure breakfast counters were neat.
Ee-laine
2025年3月
Location, just opposite Grand Mall. Walking distance to Batam City Square. Many eateries and massage parlours around the area.
Shaunchai
2023年8月